About Greyhead Consulting
Greryhead Consulting is a trading style of Frond Associates Ltd. registered in England and Wales (company number 09301625)
Greyhead Consulting is committed to ensuring that your privacy is protected and that we comply with all relevant data protection legislation, including the EU General Data Protection Regulation 2016/679 (GDPR) and the Data Protection Act 2018. This Privacy Statement and Cookies Policy explains how we use the information we collect about you and the procedures we have in place to safeguard your privacy.
Greyhead Consulting is registered with the Information Commissioner’s Office (ICO), registration number pending. For detailed information about how Greyhead Consulting uses personal data contact us here.
Visitors to our website
Our website is hosted in the EU by GoDaddy. GoDaddy does not hold any personal information other than that relating to our staff and associates and as may be temporarily necessary to process any information you might submit via the ‘contact us’ form. If you leave our site via a link or otherwise, you will be subject to the policy of the provider of the destination website. We have no control over the data protection policies or terms of third party websites and so you should check their policies before using their websites.
People who submit a query via our website
When you provide information to us via the ‘contact us’ form on our website, your query is automatically emailed to us and then immediately deleted from the website.
Your contact details are then stored on our internal customer relationship management (CRM) system. We will respond to your query as soon as possible and the retention period for your personal data will depend on the extent of your query. We will keep your information secure and will retain it only for as long as is necessary to fulfil the purpose for which it was collected. We will not sell or exchange it with any other organisation, and we not share it with any other organisation unless:
· You explicitly ask us to;
· It is necessary to deliver information that you have requested from us.
Clients and potential clients
Sometimes during an engagement we might need access to personal data you hold as a Data Controller, in order to help us deliver the engagement itself (e.g. as sample datasets or documents identifying people not employed by your organisation). In those instances, we are likely to be a third-party data processor. Any personally-identifiable data you provide under such circumstances will be treated with the utmost confidentiality and will only be used for the specific needs of the engagement. We will not share the data with any other third parties without your explicit consent.
Greyhead Consulting also works with associates who are independent contractors that work for us from time to time when we need to make use of their specialist skills. All Associates doing any work with us and handle any personal data with the same rigour and transparency as we do.
Suppliers
If we have an obligation to pay you (e.g. following delivery of services) we will collect personal data from you to enable us to complete the transaction. We will store the data in our CRM system. We use online banking to make supplier payments.
Access to personal information
Greyhead Consulting tries to be as open as we can be in terms of giving people access to their personal information. You have a right to ask us to stop processing your personal information and a right to ask for a copy of any information that we hold about you. You can read more about your rights here
If we do hold information about you we will, on request:
· give you a description of it;
· tell you why we are holding it;
· tell you who it could be disclosed to; and
· let you have a copy of the information in an intelligible form.
You can also ask us at any time to correct any mistakes there may be in the data we hold about you. To make a request to Greyhead for any personal information we may hold about you, please put the request in writing here.
Regulatory Requirements
We may also share data with regulatory bodies and our external advisors should this be necessary for our legitimate business purposes or help us fulfil statutory or regulatory requirements.
Data Security
Greyhead takes the security of the data we hold very seriously. We take great care to minimise the risks of a data breach. If in the unlikely event we ever experience a significant data breach, we would inform data subjects as appropriate and would notify the ICO within the statutory 72 hour limit if applicable.
Use of cookies on this website
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Greyhead Consulting does not currently use the information provided by cookies but there are several third-party cookies delivered by Twitter and Google. To find out more about Google Analytics cookies click here.
Where to find information about controlling cookies
· Internet Explorer cookies information
Useful information
·A number of websites provide detailed information on cookies, including AboutCookies.org and AllAboutCookies.org.
This Privacy Statement and Cookies Policy was last updated on 29 April 2022.
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